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Unit 14: Telephonoe Handling and Communication media

5 Types of Communication: 1. VERBAL COMMUNICATION Verbal communication occurs when we engage in speaking with others. It can be face-to-face, over the telephone, via Skype or Zoom, etc. Some verbal engagements are informal, such as chatting with a friend over coffee or in the office kitchen, while others are more formal, such as a […]

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