Unit 5: Reservation

Reservation  Introduction:    Reservation refers to the practice of setting aside certain resources or opportunities for a specific group of people based on certain criteria such as their race, ethnicity, gender, or socio-economic status. The primary objective of reservation is to provide a level playing field for individuals who have historically faced discrimination or disadvantage […]

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Unit 2: Front office organization

  . –  Front office organization   Introduction: Front office organization refers to the structure and management of the front-facing operations of a business, which includes customer service, sales, and marketing. The front office is the first point of contact for customers and clients, and it is essential to have an organized and efficient system […]

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